OVERVIEW

This website is operated by Still On The Hill Ltd trading as Fielden; VAT number 224178518 and Company number 9804220. Throughout the site, the terms “we”, “us” and “our” refer to Still On The Hill Ltd. Still On The Hill Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By using this site, you are declaring that you are 18 years of age or over if in the UK, or that you are at least the legal age for consuming alcohol in the country /state you are resident. Use of this site is for personal use in countries where the consumption of alcoholic beverages is lawful, by persons who are lawfully permitted to consume alcoholic beverages.

By placing an order on this site you are declaring that you are 18 years of age or over or of legal age for consuming alcohol in your country of residence. Products purchased on this site must be used responsibly and appropriately. Delivery of age restricted products may require the signature of the recipient at the delivery address. Identification may be required in order to verify the age of the recipient. Delivery to a nominated neighbour or safe location isn't available for these items

By placing an order with Fielden, you acknowledge that you have read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at info@fielden.com before placing your order with us. We must receive payment of the whole of the price for the products that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

You may not use our products for any illegal or unauthorised purpose nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

SECTION 2 - PROCESSING YOUR ORDER

We aim to process all orders within 24 hours of receiving them. For next-day delivery, orders must be placed by 3pm (Monday-Thursday) for same-day dispatch. We may require a signature for any goods delivered, at which point responsibility for your purchased products passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Fielden responsibility is transferred in the same way as if the products had been delivered to you.

If possible, please check the condition of your parcel before you sign for it. If it is at all damaged, do not sign for it but hand it back to the courier to return to us. If you only discover that your parcel is damaged after you’ve signed for it, please email info@fielden.com.

To purchase products from Fielden, you must be of legal age to buy alcohol in the country in which you reside. Delivery will only be made to individuals of legal purchase age and our delivery company will require signature on delivery. Our delivery company will check ID if they are unsure of the recipients age.

Unfortunately, we do not deliver to addresses outside the UK. You may place an order for product(s) from outside the UK if you have a UK billing address for your credit or debit card, but the order must be for delivery to an address within the UK.

SECTION 3 - GENERAL CONDITIONS

We reserve the right to refuse to sell to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 6 - PRODUCTS

Certain products may be available exclusively online through the site. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

All items are subject to availability. We will inform and refund you as soon as possible if the goods you have ordered are not available.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 8 - OPTIONAL TOOLS

We may provide you with access to third-party tools which we neither monitor nor have any control nor input over.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 9 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 11 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. Please click here to view our Privacy Policy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, country, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 14 - Fielden Whisky x Fielden Faces: Alex pole - Prize Draw Terms and Conditions

Fielden Whisky x THE PIG — Prize Draw Terms and Conditions

These are the terms and conditions ("Terms") of the prize draw described below (the "Promotion"). By entering the Promotion, entrants agree to be bound by these Terms.

1. The Promoter

The Promoter is Fielden Whisky Limited (company number 09804220), of 12 Foubert's Place, London, W1F 7PG ("the Promoter").

2. No purchase necessary

No purchase is necessary to enter this Promotion. Entry is free and is made by scanning the QR code provided in the Promoter's marketing materials, which links directly to the official Fielden Whisky landing page, and submitting the requested details via that page. No other method of entry will be accepted.

3. Promotion period

The opening date for entries is 7am on 22nd September 2026. The entry window closes at 11.59pm on Monday 4th January 2027 ("the Closing Date"). Entries received after the Closing Date will not be valid.

4. Eligibility

The Promotion is open to all UK residents aged 18 years or over at the time of entry, except employees of the Promoter, their families, agents, or any third party directly associated with the administration of this Promotion. The Promotion is not open to residents of the Republic of Ireland or any territory outside the UK.

5. One entry per person

Each entrant may submit one entry only, regardless of the number of times the QR code is scanned or the landing page is accessed. Multiple entries from the same person, household, or email address will be void, and only the first valid entry received will be counted. Bulk entries made in any way will also be void, including the use of any software which allows participants to increase entries into the draw in a way that is not consistent with the spirit of the Promotion.

6. Marketing communications

Entrants may choose, by ticking the relevant box(es) at the point of entry, to opt in to receive marketing communications from Fielden Whisky and/or from THE PIG. These options are optional and are not a condition of entry into the Promotion. Entrants may opt in to neither, either, or both. Entrants who opt in may unsubscribe at any time by clicking the unsubscribe link included in any marketing email they receive.

7. Selecting a winner

A winner will be chosen at random via a computerised random draw after the entry window has closed.

The winner will be contacted by email (using the details provided at entry) no later than Wednesday 6th January 2027. The winner must respond to the winning confirmation email within 7 days to confirm acceptance of the prize. If the winner does not confirm acceptance within this timeframe, or is disqualified or ineligible, the prize will be forfeited and the Promoter reserves the right to select an alternative winner in accordance with the process described above.

8. The prize

•       A one-night mid-week stay (Sunday–Thursday) at a PIG Hotel for the winner and one guest aged 18 or over, including a welcome Fielden-inspired cocktail, a three-course dinner, and a full breakfast the following morning.

•       Fielden Rye Whisky 70cl Bottle and the Limited Edition Harvest Twin Pack (Harvest 2019 and Harvest 2020 70cl Whisky Bottle)

The winner's guest must be aged 18 years or over. The Promoter and THE PIG reserve the right to request proof of age from the winner and/or their guest, and to refuse service of the alcoholic elements of the prize where proof of age cannot be provided.

The one-night stay is redeemable at any THE PIG Hotel, excluding THE PIG-in the wall and The Village Pub. It must be redeemed within 12 months of the winner being notified, is valid Sunday–Thursday only, excludes school holidays and Bank Holidays, and is subject to availability.

The Fielden Whisky bundle will be sent by post within 30 days of the winner being notified, to an address of their choosing within the UK. It cannot be delivered outside the UK.

The prize does not include travel expenses or any other cost not expressly stated in these Terms. For the avoidance of doubt, drinks, food, and treatments outside the stated prize elements are not included and will be charged separately by THE PIG Hotel.

The prize is as stated. All elements are non-transferable and non-refundable, and there is no cash alternative.

It is the responsibility of the entrant to provide correct, up-to-date details when entering and on prize acceptance. The Promoter cannot be held responsible for a winner's failure to supply accurate information where this affects prize acceptance or delivery.

The Promoter reserves the right to replace the prize with an alternative of equal or higher value if circumstances beyond its control make this necessary.

9. Liability

To the fullest extent permitted by law, the Promoter excludes all liability for any loss, damage, cost, or expense (whether direct, indirect, or consequential) arising out of or in connection with the Promotion, entry into it, or acceptance or use of the prize, save that nothing in these Terms excludes or limits the Promoter's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under English law.

THE PIG is responsible for the administration and delivery of the hotel element of the prize, and the Promoter accepts no liability for any act or omission of THE PIG in providing that element.

10. General

The decision of the Promoter regarding any aspect of the prize draw is final and binding, and no correspondence will be entered into about it.

The Promoter must make available information that a valid award took place. To comply with this, the Promoter will send the surname and county of the winner to anyone who contacts them (enclosing a self-addressed envelope) within one month of the Closing Date. Entrants who object to their surname, county, and winning entry being made available in this way should contact the Promoter; the Promoter must nonetheless provide this information to the Advertising Standards Authority on request.

Participants are deemed to have accepted and agreed to be bound by these Terms upon entry. The Promoter reserves the right to refuse entry, or to refuse to award the prize, to anyone it reasonably believes has breached these Terms.

The Promoter reserves the right to withdraw the Promotion at any time without prior notice, and to amend these Terms or to cancel, alter, or amend the draw or the prize, due to circumstances beyond its control.

If any clause of these Terms is found to be illegal, invalid, or unenforceable, it will be severed and deleted from these Terms, and the remaining clauses will continue in full force and effect.

11. Data protection

Personal data supplied during the Promotion will be processed in accordance with the Promoter's privacy policy: https://fielden.com/policies/privacy-policy.

Where an entrant provides details, those details may be shared with THE PIG solely for the purpose of administering the hotel element of the prize for the winner. THE PIG will process such personal data in accordance with its own privacy policy, available at: https://www.thepighotel.com/privacy-policy/.

12. Governing law

These Terms are governed by English law, and entrants submit to the exclusive jurisdiction of the English courts.

13. Contact

To contact the Promoter about this Promotion, please email: info@fielden.com.

 

SECTION 16 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent nor warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Still On The Hill Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

We do not in any was exclude or limit our liability for death or personal injury cased by our negligence, fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable UK law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Still On The Hill Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 18 - SEVICBILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 19 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 20 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales.

SECTION 22 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 23 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@fielden.com.